Sales Representatives

Employment Type: Full-Time, W-2

Department: Sales

Location: Franklin, Tennessee; serving Williamson County, Tennessee

Reports To: Sales Manager

Company Overview

Strong Quality Roofing LLC is a woman-led, faith-based, locally operated roofing and exterior services company serving residential customers throughout Williamson County, Tennessee. Our mission is to protect the homes and investments that matter most through exceptional craftsmanship, trusted relationships, and responsible stewardship.

We believe customers deserve honest information, clear communication, and quality workmanship from the initial inspection through project completion. We are building a team of accountable professionals who take ownership of their work and want to grow with the company.

Position Summary

The Sales Representative helps homeowners evaluate and complete roofing and exterior improvement projects. This customer-facing position combines relationship-building, property inspections, customer education, estimating, sales presentations, and consistent follow-up.

The ideal candidate is self-motivated, organized, comfortable working independently, and capable of earning customers' trust. This is a performance-driven role with uncapped earning potential.

Compensation and Benefits

• Estimated annual earnings of $60,000–$100,000 based on individual sales performance
• Guaranteed base compensation plus uncapped commissions
• Opportunity to qualify for performance-based bonuses
• Company vehicle and company-paid auto insurance for authorized business use
• Fuel support for business-related travel
• Two weeks of paid time off after six months of continuous employment
• Company-provided technology, equipment, sales tools, and branded apparel
• Hands-on training, mentorship, and professional development
• Flexible scheduling around customer appointments and business needs
• Company-supported opportunities generated through referrals, customer reviews, and strategic marketing

The complete compensation structure will be reviewed during the interview process.

Key Responsibilities

• Develop residential business through company-supported opportunities, customer referrals, networking, community involvement, and relationship-building.
• Respond promptly to assigned opportunities and consistently follow up with prospective customers.
• Conduct inspections of residential roofing and exterior systems.
• Document property conditions accurately using photographs, measurements, notes, and company systems.
• Meet with homeowners and insurance adjusters when appropriate.
• Educate customers about roofing, siding, gutters, windows, painting, and other exterior improvement solutions.
• Prepare and present professional estimates, proposals, project scopes, pricing, and contract terms.
• Help customers understand available solutions without making representations about insurance coverage.
• Obtain signed agreements and all required project documentation.
• Maintain regular communication with customers throughout the sales and project process.
• Enter customer information, inspection findings, photographs, documents, notes, and follow-up activities into the company CRM and related platforms.
• Coordinate with production and administrative team members from contract execution through project completion.
• Monitor assigned projects and help resolve customer questions promptly and professionally.
• Request customer feedback, online reviews, and referrals following successful projects.
• Meet established activity, sales, collection, and customer-service goals.
• Participate in sales meetings, training sessions, community events, and company initiatives.
• Represent Strong Quality Roofing professionally throughout the community.

Cold door-to-door prospecting is not a primary requirement of this position. However, Sales Representatives are expected to build relationships, generate referrals, network, and continuously develop their sales pipeline.

Qualifications

• Three or more years of customer-facing sales experience preferred.
• Roofing, construction, restoration, home-improvement, or insurance-related experience is helpful but not required.
• Strong relationship-building, communication, presentation, negotiation, and follow-up skills.
• Ability to manage multiple customers, appointments, projects, and deadlines.
• Comfortable discussing pricing, asking for the sale, and working toward performance goals.
• Able to work independently while collaborating effectively with sales, production, and administrative teams.
• Comfortable using Microsoft Office and learning CRM, estimating, measurement, photo-documentation, and communication platforms.
• Candidates must maintain a valid driver’s license and a driving record that meets the Company’s insurance requirements.
• Ability to pass job-related background and motor-vehicle-record screenings, where permitted by law.
• High school diploma or equivalent required.

Physical and Scheduling Requirements

• Ability to climb ladders and safely access residential roofing systems of varying slopes and heights.
• Ability to inspect properties in heat, cold, and other outdoor conditions.
• Ability to stand, walk, bend, climb, and carry equipment during inspections.
• Ability to lift and carry up to 50 pounds.
• Ability to drive throughout Williamson County for inspections, appointments, and company activities.
• Availability for occasional evening or weekend appointments based on customer and business needs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Core Competencies

• Self-Motivated: Takes initiative and follows through without constant supervision.
• Customer-Focused: Listens carefully and recommends solutions based on each customer's property and priorities.
• Accountable: Takes ownership of commitments, results, documentation, and customer communication.
• Results-Oriented: Works consistently toward individual and company sales goals.
• Team-Oriented: Collaborates effectively with sales, production, and administrative team members.
• Clear Communicator: Explains project details, pricing, and technical information in understandable language.
• Detail-Oriented: Maintains accurate records and pays close attention to project scope and customer expectations.
• Professional: Represents the company with integrity, confidence, courtesy, and respect.

Who Should Apply

This position is ideal for a motivated sales professional who enjoys helping residential customers, building lasting relationships, and being rewarded for strong results. If you are accountable, professional, and ready to grow with Strong Quality Roofing LLC, we encourage you to apply by emailing your resume to info@strongqualityroofing.com.

Strong Quality Roofing LLC is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs, without regard to any status protected by applicable law.